Our House
Thursday August 13, 2020

Our House is a joint project by Northern Rivers Community Cancer Foundation (NRCCF) and Our Kids.

It is a purpose built accommodation for patients, carers and their families who are receiving treatment at the Cancer Unit at Lismore. It also provides accommodation for other patients, carers and and their families who require medical attention in Lismore.

Please contact us to make an enquiry or booking.

Our House is located adjacent to Lismore Base Hospital and North Coast Cancer Institute; and within easy walking distance of the Lismore Shopping Square.

Our House Privacy Policy

Our House regards privacy as an important part of our relationship with our supporters and customers. The following privacy policy applies to all Our House users, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact Rebekka Battista at 02 66202705

Collection of Information
In order to use the Our House website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to donations, support and accounts, including Email.

Any information collected by Our House is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information
Any details collected from Our House supporters and customers are required in order to comply with relevant laws and to provide our services at the highest possible level. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it..

If you stay with us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information to take bookings and for billing purposes. If we have trouble processing an order, we will use this information to contact you.

Our House uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a supporter or customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Our House may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Our House does not share any information with third parties for any unknown or unrelated uses.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links on the Our House site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of ourhouse.org.au.

Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

Refund Policy
If you make a donation in error, please let us know so that we can refund your donation.

Delivery Poilicy
Once payment has been received you will shortly receive an email confirmation and receipt.

Our House Security Policy

Our House uses the eWAY Payment Gateway for its online credit card transactions.
eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by Our House or any outside party.
• All transactions are performed under 128 Bit SSL Certificate.
• All transaction data is encrypted for storage within eWAY's bank-grade data centre, further protecting your credit card data.
• eWAY is an authorised third party processor for all the major Australian banks.
• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Our House.
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

If you would like to assist "Our House" by hosting your own event, please contact us so we can help spread the word.

Latest News


Coming Events

Make a donation

Whether you can give a lot or a little, every dollar counts when it comes to looking after those receiving medical treatment in Lismore. And remember every donation you make is tax deductible.

To make a single donation click here.


Contribute to the Hardship Fund

These funds are set aside in a special account to assist those undergoing treatment and are unable to afford the cost of accommodation.

To make a donation to the Hardship Fund click here.


Donate regularly

You can support Our House on a regular basis by setting up and ongoing donation.

The process is easy to set up – you choose the frequency and the amount, and then you can rest easy knowing you’re doing your bit to support those receiving medical treatment in Lismore.

To make regular donations please contact us on 6629 4350


Leave a gift in your will

When you’re considering your will and how you want your estate to be distributed you may like to include a bequest to Our House. A bequest can be a specific amount or a percentage of your estate. If you’re considering a bequest contact one of the team today and we’ll discuss your unique options on 6629 4350.


Click here to visit our online donation facility



  • Donations
  • Our Board & Management Team
  • Friends Of Our House
  • Cost Of Our House
  • How to Help Our House:
  • Ballina RSL Club gives Our House project major financial boost
  • NSW generous donation to Cancer patients
  • Mission Statement
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  • Classics for Cancer

    Classics for Cancer

    At the Classics for Cancer event, more than $8,500 was raised for both Our House and Crankin’ Cancer. A huge thanks to the musicians who gave up their time to perform, it was magical.

    To Helen Spurgeon who hosted and managed the event, thank you so much, you are a joy to work with and we hope this turns into an annual event.

    To North Coast Radiology, thank you for donating $5000, this is such a fabulous gift and much appreciated. To those who attended, thank you for coming and being a part of such a great event and being so generous.

    We look forward to next year.

  • Kyogle Bowls

    Kyogle Bowls

    This year Kyogle hosted a Bowls Day which saw many people gather to play bowls, buy raffle tickets and enjoy a really terrific day at the Kyogle Bowls Club. The day’s proceeds came to Our House.

    Pictured is Kyogle Bowls Club President and members of the Quota Club of Kyogle who are always supportive of Our House and host a fantastic Friendship Dinner for all to attend.

  • Sponors


    While in Port Macquarie for a conference, Our House Manager Ruth took the opportunity to pop in to see one of our wonderful donors who has been supporting us ever since we started to build…

    it was such a joy to meet Janette.

  • Sanctuary Village

    Sanctuary Village

    Each year the Sanctuary Village in Lennox host a Christmas Spectacular and this year they also organised an Art Show for Our House.

    Once again they have donated the proceeds to help those who are undergoing hardship to stay at Our House.

    To John, to those who lit up their homes, to the great artists among you and to those who went along and enjoyed the event, thank you!

  • Quota Club of Casino

    Quota Club of Casino

    At the recent Friendship Dinner hosted by the Quota Club of Casino, ladies gathered from across the region.

    Rebekka Battista was the guest speaker and Quota generously donated $1000 to Our House and another $500 to Our Kids.

    Thank you ladies for your amazing efforts in the community and helping us continue to do what we do.

  • National Story

    National Story

    One of our favourite guests blessed Our House with an incredible donation after her family story was told in a national magazine.

    Marg, thank you for your great donation, the team misses your laughter and stories.

  • A Continual Ray of Sunshine

    A Continual Ray of Sunshine

    Our House is a place where many stories come to light and intertwine.

    Our House is the purpose built accommodation for patients coming to Lismore for medical treatment. Since its opening it has accommodated more than 2500 guests from across the region - from Ballina to Glen Innes, from Coffs Harbour to Tweed Heads.

    The story of Ray Hayes, a resident of Grafton, has been one of many Our House stories that encourage people to be proactive about their health. Ray’s story also highlights how much our community is connected.

    The Northern Co-operative Meat Company Ltd (NCMC) is a local meat company with a long tradition in quality manufacture, marketing and distribution of the finest food products to the world. It’s also a very community minded company. Our House has just received the last of the $110,000 pledge that NCMC generously gave to help Our House when it was being built. This latest donation of $26,250 happened to arrive during Ray’s stay.

    Ray told us that he couldn’t believe the generosity of the people in this area.

    “I’m staying in the Casino Meat Works (NCMC) room, and knowing one of the Directors of the company I feel so proud. The Casino Meat Works gave $110,000 so that a lift could be installed for guests. Then when I learnt they also gave $25,000 in seed funding to this project I was just beside myself, particularly as I work with stock feed and know the farmers who are part of the Meat Works,” said Ray.

    NCMC Chairman John Seccombe said meeting Ray and hearing his story was uplifting. “We have 1300 members like Ray based in rural communities and supporting Our House has been a great opportunity to give back to them,” said John.

    Ray, who has been a guest at Our House for nine weeks, is an absolute salt of the earth person and has an attitude second to none. “I found out about Our House through the hospital. It just seemed so logical to stay at Our House for treatment instead of doing a four hour round trip each day,” Ray said. “I thought Our House was a motel, but it is so much more. The facility and all that happens here nearly blew me clear off the perch.”

    Ray was diagnosed with early stage prostate cancer through a routine B double licence medical test. The blood test showed an elevated PSA and it was confirmed that he needed treatment. “Radiation worried me the most, but now I understand the process and understand how it all works, and it is all good,” said Ray.

    Staying at Our House has been one of the highlights during Ray’s period of treatment.

  • Woolworths Wall ‘Token off’ for Our Kids

    Woolworths Wall ‘Token off’ for Our Kids

    This year’s Woolworths Wall Token campaign was a great success, raising an amazing $54,772 for Our Kids.

    The funds will be used to help purchase vital paediatric equipment for Lismore Base Hospital.

    The token promotion ran for three weeks across 14 Northern NSW Woolworths stores. The tokens were sold for $2 each and the funds raised due to the generosity of Woolworths’ shoppers. The funds were raised though the ‘token’ promotion that ran for three weeks throughout all the participating stores. The tokens were sold for $2 and Woolworths’ stores in Queensland and in Northern NSW targeted their promotion to a local charity in their particular regions. This gave outstanding results with over 27,386 tokens sold across all stores.

    Woolworths Queensland State Community Liaison Manager Michael Muller said staff welcomed the opportunity to fundraise, but that it was the everyday shoppers who gave so generously who were the real heroes.

    “The success of Woolworths Children’s Hospital Fundraising year-on-year comes down to the incredible support of our customers who have shown that even a few dollars donated at the checkout can go a long way towards helping sick kids and their families,” Michael said.

    Woolworths has supported Our Kids for 12 years and played a significant part in helping Our Kids to purchase items such as blood pressure monitors, breast pumps, baby weighing scales, humidicribs and providing free TV access in the children’s ward. This significant donation will purchase much needed equipment for the Special Care Nursery.

    “It is great to see our community support this Woolies’ promotion as it will have direct results, helping our kids who need medical care,” said Rebekka Battista, Our Kids Fundraising Coordinator.

    “Our Local Woolies has been so supportive over the years and this year has been no exception. Thank you to the staff involved and the customers who bought a token, this donation will make such a difference to Our Kids.”

  • 3,000 and counting...

    3,000 and counting...

    Now in its fourth year, Our House has just checked out their 3000th guest: Chris and Lesley Bennett. After staying for seven weeks the Bennetts head home to Ashby Heights, but have vowed to return to Lismore.

    “We were blown away by how much this community cares for those undergoing treatment. It is outstanding.Our House links the hospital to the community which helped me through my treatment,” Chris said.

    Our House loved having you stay with us, Lesley and Chris, and congratulations on being our 3000th guest.

  • from right to right to left: Rebecca Zentveld, Col Lee, Wendy Marsh, Rebekka Battista

    Wining and Dining for charity

    This year Our House was one of the recipients of funds raised from Ballina’s Food and Wine Fair and what a wonderful event it was for residents of the Northern Rivers.

    Held over three days, participants enjoyed fabulous wine, food and entertainment by local exhibitors, information sessions, and cooking demonstrations. All of this added up to a great recipe for success and the Food and Wine Fair was named in the top 13 of Food and Wine Festivals around Australia.

    This wonderful event donates to local charities and this year Our House was the beneficiary of a tremendous donation of $15,000.

    Thank you to Col Lee who heads up the committee from the Rotary Club of Ballinaon- Richmond. Club members work hard to host this fabulous event for our region and also raise vital charity funds.

    Photo - from right to right to left: Rebecca Zentveld, Col Lee, Wendy Marsh, Rebekka Battista

  • Order Up!

    Order Up!

    The Tuesday and Thursday BBQ dinners at Our House have been amazing with many groups helping to make these evening events happen. When one guest was asked recently about what they loved about Our House, the reply was: ‘The kindness & hospitality of staff and those who come in to provide for the community BBQ dinner - absolutely amazing!!’

    Thank you to all our BBQ Teams and those volunteers who shop, cook and organise the people on the ground. We could not do this without you and special thanks to Lords Taverners Australia who help each week with the administration of our volunteer teams.

    Tuesday Night BBQ Teams
    3x Lords Taverners teams, WCA Accountants, Goonellabah Rotary, Laser Plumbing, Ray White Lismore, CBA Business Banking, Goonellabah Medical Centre, Alstonville/Wollongbar Quota, QBE, Watts Group, Southern Cross Presbyterian Church and The Cherries team

    Thursday Night BBQ Teams
    6 x Lords Taverners teams, 4 x Trinity College teams, Summerland Sunrise Rotary, Sommerville Laundry Lomax, Clunes RFB, Lismore Lions, Lismore City Lions, The Happy Cooks, Southern Cross Presbyterian Church, Casino Cavaliers, Professional Real Estate and Mahjong Mafia.

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About Us

Northern Rivers Community Cancer Foundation is a Not for Profit organisation with Deductible Gift Recipient (DGR) status its aim is to improve the quality of service to patients and families acquiring medical care.

Click Here for more info

Contact Us

145 Laurel Ave
Lismore NSW 2480
02 66294350

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S5 Box